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Avoid wearing baseball caps or hats that extend beyond the forehead.

A common mistake is to push the screen back, resulting in only the top portion of the face being recorded.

If the webcam is built into the screen, avoid making screen adjustments after the quiz or exam starts.

Cat 5 cables and Ethernet adapters are available at retailers such as Amazon, Best Buy, Newegg or Staples.

If your laptop lacks an Ethernet port, you would need an Ethernet adapter for your laptop to make the direct connection to your router.

(For example, newer Mac laptops lack Ethernet.)

Search online for your laptop model to confirm that the laptop has an Ethernet port, so the laptop can plug directly into the router.

This direct connection will provide the highest speed based on your router and your Internet Service Provider limits.

If you are near your router, consider plugging your laptop into the router with a Cat 5 Ethernet cable.

Relocate to be closer to the access point or router.

Extra network traffic will cause slowness.

Reduce the number of smart devices, online gaming and video streaming on your network.

Wait two minutes. Then reconnect the power.

Unplug the power cord to your router - and the modem too, if it's a separate device.

If you encounter trouble on your home network.

Prior to taking an exam, quit all programs running on your device, then restart your computer, laptop or iPad.

Make sure you are near a power outlet and plug in your laptop or iPad.

If using a laptop, place it on a firm surface like a desk or table, not your lap.

There is a greater chance you'll move out of the video frame or change your relative position to the webcam. Don't lie down on a couch or bed while taking a quiz or exam.If the details of your face don't show clearly during the webcam check, the automated video analysis is more likely to flag you as missing. Don't take a quiz/exam in a dark room.The general rule is to have light in front of your face, not behind your head. Avoid backlighting situations, such as sitting with your back to a window.You may need to use your webcam to create a video of your surroundings as part of the Startup Sequence before the quiz. Clear away any notes, class materials and textbooks. Turn off all other devices (e.g., tablets, phones and second computers) and place them outside of your reach.Know how much time is available for the quiz or exam and that you've allotted sufficient time to complete it.Other people that come into view of the webcam may also trigger flags by the automated system. Televisions and other people in the room can draw your attention away from the screen. Select a distraction-free environment for the quiz or exam where you will not be interrupted.If your instructor requires online proctoring for a quiz or exam, follow these tips.

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Marquette ID card, driver's license or another government-issued ID.No webcam? If you do not have access to a webcam, contact your instructor to discuss alternative arrangements.

Mac users with macOS 10.14 'Mojave' or higher will need to grant LockDown Browser access to your camera and microphone via Mac System Preferences.

Use of a smartphone as a webcam is not supported.

Functioning webcam with microphone (built-in or external) to use Respondus Monitor, if your instructor sets up a quiz or exam for online proctoring.

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Download Respondus LockDown Browser for iPad.

Download Respondus LockDown Browser for Windows or Mac.

Keyboard shortcuts and right-click shortcuts are also disabled.

Respondus LockDown Browser: Prevents you from going to another Web address, copying, printing (unless allowed by your instructor) or accessing other applications during a quiz or exam.

If allowed by the instructor: iPad (iOS 10.0 or higher).

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Computer or laptop (Windows 10, 8, 7 or Mac OS X 10.10 'Yosemite' or higher).

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CHROMEBOOKS, SMARTPHONES AND ANDROID TABLETS WILL NOT WORK. If you do not have access to a Windows or Mac laptop/computer, contact your instructor to discuss alternative arrangements.

If your instructor requires you to take a quiz or exam with Respondus online proctoring, you will need the following.